Does Etihad Airways have Wifi on Flight?

Etihad Airways aims to make the air travel of its passengers remarkable in every way possible. This is why they offer onboard Wi-Fi facilities to their customers to make their air travel amusing and enjoyable. Etihad Airways Wi-Fi helps you have a secure, stable, and strong internet connection throughout your flight journey, which allows you to effortlessly carry out your internet-dependent tasks, such as streaming content, face-timing people, sending messages, and much more. If you want to know more about the airline's Wi-Fi service, please refer to the sections below.

How do I connect to Etihad Airways onboard Wi-Fi?

The biggest issue travelers face regarding the concerned airline's internet facility is that they do not know how to connect their devices to Wi-Fi. Lacking information about their onboard Wi-Fi connecting procedure makes it difficult for you to execute online tasks. Therefore, learning this method is extremely crucial. Follow the steps below to learn how to access the Etihad Wi-Fi facility of the concerned airline. In case you face any issues connecting your device, you can seek assistance from the flight attendants onboard,

• To initiate the process, turn on the 'Airplane mode" of your device.
• Enable the "Wi-Fi" option to view the available service providers.
• Select the "Etihad Wi-Fly" network from the options to continue.
• You will be directed to their Wi-Fi portal, offering different packages.
• Choose a suitable plan and pay its fee to access their service.

What are Etihad Airways' different Wi-Fi packages?

Etihad Airways understands that each customer has different expectations, budgets, and preferences. They offer their passengers varied internet packages, ensuring each gets customized service and internet facilities according to their requirements. Each plan has specific data coverage, service hours, amenities, and price. The pointers discuss the Wi-Fi packages of the concerned airline. Please visit their official website to acquire detailed information about their packages.

• The Chat Package is a text-only package ideal for chat and messaging applications. This service is free for Etihad Guest members. For passengers other than the guest members, this package
• will cost $2.99 for flights under seven hours and $4.99 for flights with more than seven hours of transit time.
• Surf Package offers browsing, surfing, and catching up on email facilities. Furthermore, it provides an unlimited data pack for your entire flight journey. This facility is complimentary for Platinum Tier Members, and Gold Tier Members receive a 25% discount. However, Etihad Guest Members are required to pay 1200-3000 miles to access this package, or like the regular flyers, they can pay $9.99 to $24.99. The service charge varies depending on the flight duration.

Can I get a free internet connection on Etihad Airways?

Most travelers aim to make their flight travel affordable and, therefore, look for ways to save money on their journey. Budget-conscious passengers often wonder whether Etihad Airways inflight Wi-Fi service for free. The answer is no. You are required to purchase their Wi-Fi package onboard to access their internet connectivity. However, this facility is provided free of charge to selective members, such as First and Etihad Guest Platinum Members. Furthermore, if you are an Etihad Guest member, you can enjoy a free Chat Package for the entire flight.

Do I have to buy the Etihad Airways Wi-Fi before flight boarding?

A most commonly asked question related to the concerned airline's Wi-Fi service is whether you have to buy it onboard or during the booking process. Etihad Airways does not allow passengers to purchase the Wi-Fi facility during ticket purchases. You can only access it onboard. So, you have to pay for their Wi-Fi package to gain access to their internet connectivity once you board your flight. Please note that you can make the payment for their service charge through credit cards, PayPal, Apple Pay, Alipay, and Etihad Guest Miles.

Can I request a refund for the Etihad Airways inflight Wi-Fi?

Suppose you purchased a Wi-Fi plan onboard with Etihad Airways, and you did not use or change your mind and bought another cheaper plan. In such cases, you may wonder whether you can request a refund from the concerned airline for the unused service. Please note that Etihad Airways only allows its passengers to request a refund if their purchased Wi-Fi does not work onboard. Any case other than the one mentioned is ineligible for compensation. Moreover, partial refunds are not processed by the respective airline.

Know more about in-flight services on Etihad Airways 

Can I use the Etihad Wi-Fi package simultaneously on two devices?

Another frequently asked question of the flyers is whether they can simultaneously use the same package they bought onboard on two devices. The answer is no. Etihad Airways does not allow its customers to use multiple devices to access their Wi-Fi package correspondingly, which is purchased by a single entity. Either you can access it through another device once you have logged out of the previous one, or you are required to buy another package through another ID for your alternative device. Please visit the respective airline's official website for further information and assistance.