AirAsia Flight Cancellation & Refund Policy: What You Need to Know

How to Cancel an AirAsia Flight And Get a Refund?

AirAsia is a Malaysian multinational low-cost airline that is formally known to be the largest in Malaysia. The airlines tend to offer the best deals on flights, hotels, and other services you can further avail yourself of. After purchasing your flight ticket with AirAsia, if you are further proceeding to cancel your scheduled flight due to some sudden change to your travel plan, I am looking forward to getting the refund instead. You can proceed with the Airline's flight cancellation process and cancel your flight ticket. If the cancellation is being made under the AirAsia refund policy, then the Airline will grant you a refund for your scheduled flight.

Let’s break down everything you need to know about canceling your AirAsia flight and getting a refund.

AirAsia Flight Cancellation Policy

Before proceeding with the flight cancellation process, you must know some basic terms and conditions. To learn more about them, focus on the policy points below and proceed accordingly.

• 24-Hour Cancellation Rule: As Per the AirAsia flight cancellation rule, you can cancel your flight within 24 hours of the reservation time to receive a full refund for your scheduled flight.
• Cancellation Fees: When the cancellation is made after the risk-free hours, you must pay the cancellation charges to AirAsia, as requested.
• Refundable Tickets: If you purchased a refundable flight ticket, you are also eligible for a full refund after canceling your scheduled flight.
• Medical Cancellations: When a scheduled flight is canceled due to a medical concern, the Airline might offer a refund and provide the medical documents for verification.
• AirAsia-Cancelled Flights: If AirAsia itself has canceled the flight, you can claim a full refund for your scheduled flight and request compensation.

What is The Process for Canceling an AirAsia Flight Ticket?

You can cancel your flight ticket in different ways: choose any of your preferred modes from the following and further cancel your flight ticket. To learn more about this mode's method, focus on the points below and proceed accordingly.

Cancel Your AirAsia Scheduled Flight Ticket Over The Phone:-

The most convenient way to cancel your flight ticket is over the phone. You can speak to a live person directly and request the agent cancel your flight ticket for a specific reason. The agent will respond immediately and help you through the process. To learn more about this mode's method, focus on the points below and proceed accordingly.

• Dial the AirAsia customer care phone number.
• Choose the language and select the cancel flight option from the IVR.
• The agent will get on the call to help you with the cancellation.
• Provide your flight details and the other necessary information instead.
• If asked, give the reason for canceling the flight and pay the fee through the card.
• You will receive a confirmation message and a refund within a few days.

Cancel Your AirAsia Flight Ticket Through The Website

You can cancel your AirAsia scheduled flight ticket through the airline's website rather than speak with an agent over the phone. There, you can mention your flight details along with the other needed information and proceed to cancel your scheduled flight. To learn more about this mode, focus on the points mentioned below and proceed to cancel your scheduled flight through the website.

Navigate to the AirAsia official web page from the browser.

• Mention your last name and the flight confirmation number on the manage booking page.
• Click on the flight cancellation option cited and proceed further accordingly.
• Provide the reason for cancellation and then pay the fee, if any is requested,
• You will receive confirmation and a refund for your canceled flight.

AirAsia Refund Policy: How It Works

Before proceeding further to request a refund for your scheduled flight, you must know the Airline's specific rules and regulations. To learn about the respective, look at the AirAsia policy points cited below.

• Refund Processing Time: AirAsia refunds you within 7 to 10 business days after canceling your flight ticket.
• Full Refund Within 24 Hours: When your flight is canceled under the 24-hour flight cancellation policy, you are eligible to get a full refund for your scheduled flight.
• Flight Delays: If your flight is delayed for four or more hours, then you can cancel your flight and claim to get a full refund.
• Refundable Tickets: You are fully eligible to get a refund if you have purchased a refundable flight ticket.
• Third-Party Bookings: When the reservation is made through a third party, the Airline will not grant you a refund; contact the travel agent instead.
• AirAsia Cancels Your Flight: If AirAsia cancels your flight, you can call for a full refund for your scheduled flight.

What is The Process For Requesting a Refund?

If you have not received a refund for your canceled flight within the prescribed days, you can request that the Airline grant you a refund for your scheduled flight. To know the method, focus on the information mentioned and get further updates.

Fill Out The Refund Request Form

You can fill out the refund request form on the official AirAsia website. There, you can mention all the necessary information in the provided space. The airline's agent will look for a reason for the delay in the refund and update you with your refund status shortly. To learn more about this mode, look at the points mentioned below.

• Navigate to the AirAsia official web page from the browser.
• Mention your last name and flight confirmation number on the manage booking page.
• You will further cite the refund request form option and tap on it.
• Fill out the refund form by mentioning all the necessary details, as asked.
• The airline will verify all your details and update you on the refund status shortly.

Final Thoughts

The procedure of canceling a flight with AirAsia is quite simple and completely tension free. The rules are very clear, and there are many different ways to cancel your trip when you see it’s necessary. This means you need to complete the cancellation before 24 hours is up so that you get a refund of your money or if you want to change your schedule you can follow some measures to do it online or by using a phone.