How to Add Wheelchair Assistance on Malaysia Airlines?
  • December 13th 2024
  • Travel tips
  • Travomint

How to Add Wheelchair Assistance on Malaysia Airlines?

Malaysia Airlines is one of Malaysia's most trustworthy carriers, headquartered at Kuala Lumpur International Airport. It lets you enjoy premium, full-service flights and halal meals on board and reach your destination at the correct time. It even offers significant facilities and services for those passengers flying with a disability who need the utmost care and wheelchair service. If you are a passenger with mobility and fitness concerns and are traveling to your destination, get the facility of Malaysia Airlines wheelchair assistance during your trip. It is essential to safeguard your flight journey and discover helpful information connecting flying with health conditions and more medical requirements, which you can acquire during the flight journey. 

Get appropriate advice on adding wheelchair assistance on Malaysia Airlines

Traveling on Malaysia Airlines can be more exciting, but navigating the airport and boarding a flight can sometimes be difficult for those facing mobility challenges. Malaysia Airlines understands the needs of passengers requiring special assistance and provides wheelchair support services to ensure a comfortable and smooth journey. The airline remains committed to providing quality facilities and services to its valued passengers, including passengers with reduced mobility who require wheelchair requests to complete within 48 hours before their flight journey. Breeze Airways allows you to choose a wheelchair by following its rules and regulations to avoid doubts. But if you face any trouble and ask how to add wheelchair assistance on Malaysia Airlines, you will need to follow the specific guidance provided by the experts. 

Requesting Wheelchair Assistance at the Time of Booking:

Adding wheelchairs during booking would be the most effective way to ensure you receive complete assistance. Malaysia Airlines allows you to request special services, including wheelchair support, during booking. If you want to learn the essential guidance to request wheelchair assistance when booking online, follow the simple steps below.

  • First, visit Malaysia Airlines’ official website and select a flight for the booking.
  • Enter the departure and arrival details with the date and time and select the booking class.
  • Choose the number of passengers and click the search button to find your suitable flight.
  • After entering your flight details, go to the next page to add special requests. You can add the additional service when booking.
  • You can specify your required wheelchair assistance by choosing the relevant options under Special Assistance and easily complete your booking.

Mobile App:

You can also book your flight via the Malaysia Airlines mobile app. During the booking process, look for the unique assistance request option. Choose the wheelchair assistance option according to your needs.

Request wheelchair assistance after booking:

After reserving your flight ticket via Manage Booking, you can request wheelchair assistance using your reference number and the passenger's last name. This is the most convenient method for adding your wheelchair and other facilities, and you can do it within 48 hours of the booking. If you have trouble adding a wheelchair after booking, follow the simple steps below.

  • First, visit the official website of Malaysia Airlines and select the Manage Booking tab.
  • Enter the correct reservation number and last name of the passenger and click on the next button.
  • Select Disabled Assistance and find the various options, such as meet and assist, unfit for air travel, passengers with reduced mobility, Wheelchair assistance, etc.
  • You can select Wheelchair assistance and follow the onscreen, complete your request, and pay the charges if it is applicable.

At the Airport:

When you cannot arrange assistance before arriving at the airport, you can request a wheelchair at the check-in counter. However, it is importnat to check out your flight delays to avoid inconvenience and get to the airport within three hours before your flight departure. Hence, with this facility, a wheelchair might not be available immediately, especially during peak travel times. 

Contact Travel Agent:

When booking your flight through a travel agent, you can inform them about your wheelchair requirements before your flight. Simply dial 1300 88 3000 and connect with the agent, who will help you add the necessary special assistance to your booking promptly before your flight journey.

How much do Malaysia Airlines charge for wheelchair assistance?

Malaysia Airlines delivers wheelchair assistance free of charge to passengers who require it to move to the airport while boarding a flight. This service is part of the airline's commitment to supporting its many passengers with mobility challenges. Therefore, there is no additional cost to request wheelchair assistance, whether traveling in Economy, Business, or First class. So, if you are looking for Malaysia Airlines wheelchair assistance, avoid paying any charges. Also, you need to understand the other special assistance listed below.

  • Portable Oxygen Concentrators:

Malaysia Airlines allows you to carry POC onboard its flights, subject to approval from its Medical Service and Engineering departments.

  • Medical equipment:

Medical Equipment is required on different flight routes, and you need specialized medical equipment, such as a stretcher, for which there may be an additional fee.

You also get the carriage of an infant incubator facility, assistance for incapacitated passengers, etc.